/root /path /services /bin /lab /ping
CONNECT_USER
Status: Online & Optimised

Architecting Scalable Cloud Infrastructure.

IT and Cloud Services Lead specialising in national project management, cost optimisation (Fin-Ops), and automated identity access management.

// SYSTEM_QUERY: profile

Optimising Systems,
Driving Efficiency.

Extensive experience in designing, maintaining, and automating enterprise-grade infrastructure. Expert in national IT project management, cost optimisation (Fin-Ops), and identity access management. Proven track record of reducing operational expenditure by over 30% through platform consolidation and process automation.

30%+
OpEx Reduction
$150k+
Licence Savings
root@willberger:~/profile

$ whoami

> IT and Cloud Services Lead based in Melbourne. Expert in AWS, GCP, and enterprise automation.

$ ls core_competencies

[1] Cloud_Infrastructure.tf
[2] Identity_IAM.yaml
[3] FinOps_Optimization.sh
[4] Device_Management.plist

$ fetch --stats

ROLE: IT & Cloud Services Lead

LOCATION: East Melbourne, VIC

EDUCATION: Bachelor of IT (RMIT)

FOCUS: Automation & Cost Optimisation

_

// EXECUTION_HISTORY

Professional Path

DEPT Agency

IT and Cloud Services Lead

Aug 2024 – Current

  • • Leads IT service design and implementation for the Australian region, coordinating global stakeholder integration.
  • • Global Product Owner for asset management systems; leads automation initiatives for data integrity.
  • • Manages national IT budgets and IaaS (AWS/GCP) environments in coordination with local engineering teams.

Twobulls/DEPT® Agency

IT and Operations Consultant

Oct 2022 – Aug 2024

  • • Developed compliance policies for ISO certifications and governance frameworks.
  • • Managed end-to-end procurement and vendor relationships across Australia.
  • • Maintained IT asset registers and internal knowledge bases (IT Wiki/Intranet).

Hilton Manufacturing

Administration Assistant & IT Consultant

Jan 2022 – Oct 2022

  • • Automated workflows and managed Group Policy Objects (GPOs) for Windows fleets.
  • • Led vendor contract negotiations to replace enterprise telephony and printing systems.

Education & Certifications

Bachelor of IT (Minor in Cloud Computing)

RMIT University

2022 – Present

Industry Certifications
  • • Google Digital Marketing (2021)
  • • First Aid Certified (2023)

Core Protocols

Specialised Tech Stack

Cloud & Infrastructure

  • • Platforms: AWS, GCP
  • • Multi-account Governance
  • • Cost Optimisation (Fin-Ops)
  • • Unity Cloud & Bitrise

Identity & Management

  • • IAM: Okta, Google Workspace
  • • MDM: JAMF Pro, Intune
  • • Zero-Touch Provisioning
  • • Snipe-IT & NetSuite

Compliance & Ops

  • • ISO-aligned SecOps Policies
  • • GDPR & Risk Management
  • • Atlassian Stack Admin
  • • Vendor & Budget Management

// DEPLOYED_PROJECTS

Featured Case Studies

ASSET_AUTOMATION

Asset Management Consolidation

Migrated Australian servers to a global instance; leading initiative to integrate ABM, NetSuite, and MDM for a single source of truth.

Impact: Unified Global Inventory
FIN_OPS

AWS Account Centralisation

Consolidated 150 accounts into one organisation and decommissioned 25% of legacy environments, reducing AWS costs by ~30%.

Impact: 30% Cost Reduction
SAAS_CONSOLIDATION

Global SaaS Fin-Ops

Migrated business units into global enterprise tiers for Slack, Adobe, GitHub, and Atlassian while improving SSO hygiene.

Impact: $150k Licence Savings
MDM_ROLLOUT

National MDM Deployment

Accelerated device deployment through Zero-Touch Provisioning, standardizing macOS/Windows profiles using JAMF and Intune.

Impact: Zero-Touch Efficiency

// THE_LAB

Technical Interests

Beyond the office, I'm an enthusiast for "open-source first" architectures and self-hosted infrastructure. My personal lab serves as a testing ground for the enterprise solutions of tomorrow.

Self-Hosting

Proxmox, TrueNAS Scale, and Docker-based infrastructure.

Automation

Leveraging N8n for financial tracking and lifecycle management.

will@homelab:~$ screenfetch

  #######      OS: Proxmox VE
  ##    ##     Kernel: 6.5.11-8-pve
  ##    ##     Uptime: 142 days
  #######      Packages: 1240 (dpkg)
  ##   ##      Shell: bash 5.2.15
  ##    ##     CPU: AMD Ryzen 9 5950X
  ##     ##    GPU: NVIDIA RTX 3060
               RAM: 98124MiB / 128542MiB
                        

Ready to sync?

Whether you need a full network overhaul or a strategic IT lead to optimise your cloud spend, I'm ready to connect.